Security and data handling

Termina security: where your energy bills are stored and who can see them

Termina stores bills, documents and its core database in Australian regions, encrypts them with AES-256 at rest and TLS 1.2 or better in transit, and never sells your data. The platform is free to start (your first 50 bills), and we answer your security questionnaire directly.

AES-256
Encryption at rest
TLS 1.2+
Encryption in transit
AU
Where bills and documents are stored

Figures as at October 2026.

The short answer

Where does Termina store my energy data?

In Australia. You're handing us commercially sensitive documents, and asking your retailers to do the same, so here is exactly what happens to them.

Security at a glance

Where it's storedBills, documents and the core database are stored in Australian regions. Some automated processing runs through overseas services, as set out in our privacy policy.
EncryptionAES-256 at rest. TLS 1.2 or better in transit.
Sold or sharedNever sold. Nothing goes to a retailer unless you give us a letter of authority to go to market for you.
Who can see itYour team. You invite colleagues from inside the dashboard and control who sees what.
ExportEverything, at any time.
ProvenanceEvery figure keeps a link back to the bill it came from, with validation flags on the fields.
QuestionnairesSend them to us. We answer them directly.
Legal entityAmission Renewables Pty Ltd trading as Termina, ABN 67 636 146 159.
Retailers

Does Termina share my data with retailers?

Only when you ask us to go to market. Until then, your bills stay with us and your team.

Never sold

Your data is not sold, to retailers or anyone else.

Authority first

A retailer only hears from us once you've given us a letter of authority to go to market for you.

The free start stays private

On your first 50 bills, nobody has asked us to go to market, so nothing goes to a retailer.

Your team

Who can see my company's energy data?

Your team, and only the people you invite.

You control access

Invite colleagues from inside the dashboard and decide who sees what. Finance, procurement and sustainability can each have their own view.

Every figure traces back

Each number keeps a link to the bill it came from, with validation flags on the fields, so an auditor can follow it to the source.

Your data stays yours

Export everything at any time. Nothing about your supply changes when your bills come to Termina.

Vendor review

How do I get Termina's security documents?

Ask. We answer security questionnaires directly rather than pointing you at a generic document.

Send us your questionnaire

Email it to sales@termina.io and our team answers it directly.

Speak to us

For your procurement file. Speak to us and tell us what your review needs.

Privacy questions go to privacy@termina.io. Read our privacy policy and terms.

Questions

Security, answered

Is my energy data stored in Australia?

Bills, documents and the core database are stored in Australian regions. Some automated processing runs through overseas services, as set out in our privacy policy.

Is Termina's data encrypted?

Yes. AES-256 at rest, and TLS 1.2 or better in transit.

Does Termina sell my data?

No. Your data is never sold. Nothing goes to a retailer unless you give us a letter of authority to go to market for you.

Does Termina send my bills to retailers?

Not on its own initiative. A retailer only hears from us once you've given us authority to go to market. On the free start, that hasn't happened, so nothing goes to a retailer.

Who at my company can see our energy data?

Your team. You invite colleagues from inside the dashboard and control who sees what.

Can I export my data?

Yes. You can export everything at any time.

Will Termina fill in our security questionnaire?

Yes. Send it to us and we answer it directly. You can also speak to us.

Get started

Your bills stay yours

Send us your questionnaire, or speak to us.