The Coffee Club saved $238,000+ across 20+ venues

In 1989, Emmanuel Kokoris and Emmanuel Drivas drove around Brisbane looking for a good coffee and came home empty handed. They set out to build more than a place to meet for coffee, and The Coffee Club grew from there.

The challenge

The Coffee Club is a franchise of over 400 stores across 13 countries, with a mix of corporate and franchised stores. Termina manages energy for 20+ of those locations. Stores move between corporate and franchisees on short timeframes, and keeping every energy account up to date with them was hard to stay on top of. It used to look like this:

• A backlog of invoices issued to corporate that had to be chased up with the franchisee.
• Coordinating with the retailer and the franchisee to update the details on 7 locations and 14 accounts across electricity and gas, and to novate the contracts.
• Doing the same in reverse when a store moved from a franchisee back to corporate.
• Dozens of corporate bills a month from different retailers across electricity and gas.

What we did

The Coffee Club now adds, removes and transfers locations to new franchisees in a few clicks on the Termina platform. That has taken dozens of hours of admin off the operations and finance teams. When a transfer is backdated, Termina handles the adjustment of the energy invoices too.

The result

• Over $238,000 saved to date across the locations Termina manages.
• Same-day and backdated account transfers, at no extra cost.

What’s next for The Coffee Club?

With every bill in one place, the energy data is no longer stuck with whoever holds the account. Property and sustainability teams use the same data for reporting and for modelling equipment upgrades.