Call Termina on (08) 7543 7354, or pick the route below for your question: client support, an estimate for your business, or the partner program. We're based in Melbourne with a New Zealand address in Auckland, and it's $0 to join.
Figures as at October 2026.
Three routes cover almost every question. Each one goes straight to the team that handles it.
Invoices, bills, meter reads, moving sites and gas. Most answers are on the client support page.
Need a person? Raise a request at support.termina.io or email support@termina.io. You can also log in at app.termina.io.
See My Savings gives you an estimate in 60 seconds from a postcode or a recent PDF bill.
Prefer to talk? Book a consultation and we'll come back to you within 24 hours, or email sales@termina.io.
Referral partners, energy service companies, integration partners and energy retailers. Your clients pay $0 to join.
Apply through the partner program.
Building on our data? See Termina for developers. Running a security review? See security and data handling.
Termina is based in Melbourne. Our New Zealand address is in Parnell, Auckland.
Phone: (08) 7543 7354
Privacy questions go to privacy@termina.io. Our privacy policy sets out how we handle your information.
(08) 7543 7354. It's the number for Australia and New Zealand.
Melbourne: Level 7, 222 Exhibition St, Melbourne VIC 3000, Australia. Our New Zealand address is Suite 14691, 17B Farnham Street, Parnell, Auckland 1052, New Zealand.
Raise a request at support.termina.io or email support@termina.io. Answers to the common questions on invoices, bills, meter reads and moving sites are on our client support page.
Start at See My Savings with a postcode or a recent PDF bill for an estimate in 60 seconds. Or book a consultation and we'll come back to you within 24 hours. It's $0 to join.
Apply through the partner program. It's for referral partners, energy service companies, integration partners and energy retailers.
Email support@termina.io. Retailers don't tell us when you change services, so emailing us directly is how we know to stop reviewing your sites and stop invoicing you.
The fastest way to a number is a postcode or a recent PDF bill.