If you’ve released control of a site (for example, due to a sale of property or a change of account holder), you can transfer ownership or move out of a site directly from your dashboard.
Please notify us at least 10 days before your move-out date so we can coordinate with the retailer to arrange a final read and ensure your account is closed correctly.
This ensures you only receive a final invoice for the period you occupied the site and avoids any ongoing charges after you’ve moved out.
If you’re moving to a new location, we can also set up a Termina account there to ensure you continue receiving the best available energy rates.If you have any questions/issues while using the move out function, please reach out to support@termina.io
